Learn more about YourXpert’s Key Features
Unlike other platforms we charge a flat rate per month. Once the 14-day free trial expires YourXpert Customer Care costs $129 USD/month per account.
Plug & Play Solution
Complex and profiling questions to present range of answers
Preloaded FAQ library by industry
Unanswered questions to provide clarity on what FAQ needs to be added
Chat history between VA and visitor
Visitor feedback on interaction with VA
Bulk FAQ import, multiple question variations for single answers
Modifiable VA personality – Friendly, neutral, assertive
Ability to tailor VA response settings to business key performance indicators (KPI)
Sentence checker within existing FAQ library
Contact information form at start of chat to improve contact data capture
